Complaint 1814404
2018 JEEP GRAND CHEROKEE • ELECTRICAL SYSTEM:SOFTWARE • incident May 23, 2022
- Complaint ID
- 1814404
- Make
- JEEP
- Model
- GRAND CHEROKEE
- Model Year
- 2018
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Incident Date
- May 23, 2022
- Date Received
- May 24, 2022
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM:SOFTWARE
Owner Narrative
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the engine was overheating. Additionally, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was notified of a failure with cylinder #5. The vehicle was repaired. The contact stated that the vehicle operated as needed; however, the sensor software update failed to perform as needed. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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