Complaint 1812098

Complaint Summary

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Owner Narrative

Regarding the recall #22S08 Hydroboost or Hydromax power steering pressure line. We took our Motorhome in to have the recall addressed and for service before a planned camping trip. Apparantly the recall was worded "to inspect OR replace" and our vehicle was only inspected. On our ruined Mother's Day vacation, we were driving highway speeds at a downgrade coming into Nevada and lost all power steering which took our motorhome and trailer we were pulling off of the highway and dangerously close to falling off the highway and tumbling down a hill. We went to exit at the next offramp to look at the power steering issue and found that we also had no brakes. By downshifting, we were able to stop safely. There were no warning lights or signals, and no warning signs what so ever. The motorhome is currently being looked at and hopefully repaired at a Rush Truck Center in Las Vegas. Ford Motor Company and the original dealership have been notified. Our main concern is the word "OR" in the recall verbiage, which we blame Ford Motor Co. The problem is clearly this part must be replaced, not just inspected. A change in the verbiage literally will save lives. We really should have been dead on the side of the road, but we were lucky and are contemplating hiring a lawyer, as we feel that the unacceptable recall wording by Ford unneccessarily put our lives at risk. Our Ford Claim number is: CAS-36721973-S8H5X3

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.