Complaint 1809114

2019 FORD E-350 • FUEL/PROPULSION SYSTEM • incident Apr 22, 2022

Crash
Yes
Fire
Yes
Injuries
0
Deaths
0
Complaint ID
1809114
Make
FORD
Model
E-350
Model Year
2019
Incident Date
Apr 22, 2022
Date Received
Apr 25, 2022
Data As Of
Jul 1, 2026

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

On April 22, 2022 we were driving east on Hwy 100 in Henderson, TN. We had stopped to make a left-hand turn. A vehicle claimed his brakes went out and hit us from behind going full-speed. Our driver could see he was not stopping and tried to leave the roadway. A vehicle was traveling west (coming towards us) so he couldn't turn to the left. He stated to pull off the roadway into the grass embankment, but didn't get of the road before being struck. My concern is this: our vehicle (cutaway with wheelchair lift added via state contract by Mid-south Bus in Murfreesboro, TN) immediately caught fire and burned to the ground within minutes. If there had been a wheelchair bound passenger tied down in the back of this vehicle, there would've been no way the driver could've got him/her off before being engulfed in flames. The fuel tank is located about 2.5' from the rear of the vehicle. The vehicle has a metal (not fiberglass or plastic) bumper. We have lots of these vehicles. My concern is "what if this happens again an there is a passenger in that wheelchair station?"

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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