Complaint 1806458
2011 CHEVROLET TRAVERSE • SUSPENSION • incident Jul 3, 2020
- Complaint ID
- 1806458
- Make
- CHEVROLET
- Model
- TRAVERSE
- Model Year
- 2011
- Component
- SUSPENSION
- Incident Date
- Jul 3, 2020
- Date Received
- Apr 8, 2022
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
The contact owns a 2011 Chevrolet Traverse. The contact stated that the weight of the vehicle placed on the suspension caused the steering wheel and four wheels to not align. Due to the failure, the contact stated that the steering wheel would align 50% percent to the right causing the vehicle to be undriveable. The contact had taken the vehicle to an independent mechanic for multiple repairs including the control bushing, lower control arm, rack and pinion, and several other vehicle parts; however, the failure persisted. The manufacturer had been notified of the failure and informed her that there were no open recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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