Complaint 1791267
2011 DODGE JOURNEY • POWER TRAIN • incident Jul 1, 2020
- Complaint ID
- 1791267
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2011
- Component
- POWER TRAIN
- Incident Date
- Jul 1, 2020
- Date Received
- Jan 31, 2022
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control module (PCM) failure. The dealer updated the PCM software; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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