Complaint 1786752
2013 TOYOTA SIENNA • ELECTRICAL SYSTEM • incident Jan 4, 2022
- Complaint ID
- 1786752
- Make
- TOYOTA
- Model
- SIENNA
- Model Year
- 2013
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Jan 4, 2022
- Date Received
- Jan 5, 2022
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
After a big snow storm I cleaned the car off and warmed it up, then tried to open the passenger side power door from the inside side with the button. The passanger side would not open (driver's side did) so I tried to open it manually from the outside and then the inside. It would not open at all. Then as I was driving, the car started beeping and the 'door open' icon lit up on the dashboard. I stopped the car and again tried to manually push the door shut as it appeared to be slightly ajar at this point. It seemed to close but the light and beep stayed on for my 10 minute drive home. When I got home I inspected more and noticed a wire for the power door had snapped at some point, I assume from the cold because it was operable the evening before. At this point I cannot open that door manually either, it is completely stuck shut, which I feel is a safety issue as my kids only have one point of egress. I did some research and this seems to match the description of one of the recalls but I was told my vehicle was not included based on the VIN #.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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