Complaint 1785898
2007 TOYOTA TUNDRA • UNKNOWN OR OTHER • incident Oct 25, 2021
- Complaint ID
- 1785898
- Make
- TOYOTA
- Model
- TUNDRA
- Model Year
- 2007
- Component
- UNKNOWN OR OTHER
- Incident Date
- Oct 25, 2021
- Date Received
- Dec 31, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
Suddenly, I discovered that my fuel tank showing as if it's about to drop on the ground. As I inspected, the fuel tank rear strap broke off the frame due to corrosion. the strap itself was not the issue, part of the corroded frame was still attached to the strap. When I took the truck to my local Mechanic, further inspection showed worse signs of corrosion in the entire frame and in every part connected to the frame as well; suspension parts, brake parts, emergency brake parts, spare tire hinge; etc. Against my disagreement with Toyota dealership, I had the truck painted by Toyota as they recommended during the frame recall in February of 2018. I wanted to replace the frame, based on other professionals advice, but Toyota Dealership insisted that my truck frame is in good shape it ONLY needs the paint recommended by Toyota. I come to find out that they have not remove nor clean any rust and they painted on top of it. Additionally, They never painted the cross members above the tank Now, when I looked under the truck, the paint has coming off in greater areas of the frame showing heavy rust under it. Which means the paint job was a joke, and worthless. Now, after seeing this, I am wondering how can I possibly drive this truck. The tank can drop any time or the spare tire latch can break off, causing a disaster on a highways where I drive. My emergency brake not even adjustable any more due to the heavy rust caused by the frame. Toyota failed to engineer the frame, and later on, failed again to correct their own mistake. contacted the dealer and waited for a month, no response. I called Toyota headquarter and filed a complaint. They respond is that because the recall program has expired there is no further assistance from Toyota. My question to Toyota is, are they going to wait to hear a disaster on one of the highways caused by their faulty equipment and workmanship, or will they take action before it happen. Attached are some pictures.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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