Complaint 1780741
2012 CHEVROLET IMPALA • POWER TRAIN • incident May 9, 2021
- Complaint ID
- 1780741
- Make
- CHEVROLET
- Model
- IMPALA
- Model Year
- 2012
- Component
- POWER TRAIN
- Incident Date
- May 9, 2021
- Date Received
- Nov 29, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The car has been in the shop twice within 6 months having it. It was towed twice, once for transmission issues and having no power to it at all then it back in the shop for warning lights. I also had it in the shop for about an hour to have a new tire put on it after loosing air. It had to be towed back home for all the brakes being shot and I'm now having an issue with the rear left caliper having a slow leak, the rear left sway bar is also broken in half. The whole entire car has issues and the leasing company and dealership refuse to do anything to help along with not helping me get the payment down. After one thing gets fixed, another thing happens. The suspension is getting bad and has been like that since my fiance and i got the car. The dealership said everything was new and fixed. We had 2 kids in the car and their safety was put at risk as well as others that got in the car. The car is getting to be a death trap for me. the warning lights that were coming on were Service Stabilitrak, Service Brake Assist, Service Trac Control and Service Brake System. These were coming on after I had the car in the shop for the transmission issue. Those lights are now not coming on. My fiance and I were told by the dealership that the brakes were new, nothing mechanically wrong with the car and drives smoothly, this was said before we took the car for a test drive. We were there to buy a car but after we signed the papers, we were told it was a lease.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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