Complaint 1779642
2006 TOYOTA SEQUOIA • STRUCTURE:BODY • incident Nov 10, 2021
- Complaint ID
- 1779642
- Make
- TOYOTA
- Model
- SEQUOIA
- Model Year
- 2006
- Component
- STRUCTURE:BODY
- Incident Date
- Nov 10, 2021
- Date Received
- Nov 21, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
The driver side, rear, trailing arm broke away from the vehicles frame due to âframe rotâ while driving. The vehicle became extremely dangerous to drive. Toyota has since declined to help. They said they notified us via mail of a customer service campaign addressing the premature rust issue, but we never learned of the program and lawsuit until after the frame broke and I almost crashed. Later I saw the broken arm/frame under the vehicle. This frame failure can potentially be a catastrophic and deadly event. I opened an insurance claim and it was denied and I was referred back to Toyota. Our vehicle has been factory maintained itâs entire life. No service advisors ever mentioned a possible problem to my family and I. I recently spoke to the Toyota service manager at Parker Toyota in Couer d Alene Idaho and his master technicians have seen the same failure that occurred on our vehicle. This is extremely dangerous.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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