Complaint 1776561
2000 FORD F-350 • EXTERIOR LIGHTING:HEADLIGHTS:BULBS • incident Nov 18, 2019
- Complaint ID
- 1776561
- Make
- FORD
- Model
- F-350
- Model Year
- 2000
- Component
- EXTERIOR LIGHTING:HEADLIGHTS:BULBS
- Incident Date
- Nov 18, 2019
- Date Received
- Nov 2, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Owner Narrative
The contact owns a 2000 Ford F-350 equipped with Guangzhou 9007 bulbs. The contact stated that upon installing the bulbs, he noticed that the low-beam and the high-beam bulbs provided similar illumination. The contact then received an email from Amazon notifying him of NHTSA Campaign Number: 21E004000 (Exterior Lighting). The contact was instructed to fill out a form on the manufacturer's website to receive replacement bulbs; however, the contact had yet to receive the replacement bulbs. The contact also made multiple attempts to reach the manufacturer by phone, but all the attempts were unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The bulbs were not replaced. The failure mileage was approximately 140,000. The VIN was not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.