Complaint 1774140

2004 DODGE RAM 2500 • FUEL/PROPULSION SYSTEM • incident Oct 18, 2021

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1774140
Make
DODGE
Model
RAM 2500
Model Year
2004
Incident Date
Oct 18, 2021
Date Received
Oct 18, 2021
Data As Of
Jul 1, 2026

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

While the NHTSA is looking at the later Dodge diesel pickups, the 5.9 engines commonly fail at low mileage (mine was at 100,000 miles) by the intank pump failing. Mine shut off at 45mph in traffic on State 33 in Idaho without warning.. My truck was towed to repair facility and waited 4 weeks for a substitute pump to be installed. The Turbo Diesel Register magazine commonly has articles of the hundreds of Doidge Ram owners who have been stranded and sometimes lives endangered by the pump failure. Dealers are aware of the problem, give a wink and a nod and as the part is not available, I paid nearly $1400 for a r & r fuel tank, labor, and a FASS brand pump/filter to get back on the road. This happened in August 2020 and didn't run till Sept 2020. Work order available. Truck has had 3,000 mile service it's existance, at Dodge 5 Star Dealer

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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