Complaint 1773297
2019 FORD F-350 • SUSPENSION:FRONT • incident Sep 27, 2021
- Complaint ID
- 1773297
- Make
- FORD
- Model
- F-350
- Model Year
- 2019
- Component
- SUSPENSION:FRONT
- Incident Date
- Sep 27, 2021
- Date Received
- Oct 13, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION:FRONT
Owner Narrative
Traveling down interstate and crossed a bridge that was bumpy and my front end was like my tires were bouncing like a basketball. I thought the front end was coming out from under it and slammed on brakes and started pulling to side of road. After inspecting tires and lugs, I saw nothing wrong and decided to try driving again. As speed increased, there was no problem and eventually got back to speed with no bouncing. Happened again later and I carried truck to Ford dealership. They replaced the steering wheel linkage damper at no charge. The problem was better but not fixed. I carried truck back and they replaced the front suspension tie and charged me $534.37 saying it was not their problem. I disagree.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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