Complaint 1768876
2021 FORD F-250 • SUSPENSION:FRONT • incident Jun 19, 2021
- Complaint ID
- 1768876
- Make
- FORD
- Model
- F-250
- Model Year
- 2021
- Component
- SUSPENSION:FRONT
- Incident Date
- Jun 19, 2021
- Date Received
- Sep 17, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION:FRONT
Owner Narrative
The truck has has a vibration from the rear of the vehicle coming from either the drive shaft or within the rear end assembly. The vibration begins at 67 mph and goes away at 70 mph, comes back at 72 mph and goes away at 75 mph and then comes back at 77 mph. I have not driven the truck beyond the third vibration speed. My concern is that something mechanical has a problem and there is no way to determine when and to what degree it will fail. Extensive testing has been done by the Ford Dealership with the assistance of Ford technical and they as yet cannot determine the cause. Furthermore, Ford and the Dealer do not wish to try any further to find the cause. The Dealers solution was to tell Ford to buy the truck back. Fords solution was to offer and extended warranty. I travel across wide expanses of desert in Arizona and California. If the truck fails while crossing the desert, I would be in a serious health jeopardy.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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