Complaint 1767037
2019 FORD F-250 • SUSPENSION:FRONT • incident Sep 6, 2021
- Complaint ID
- 1767037
- Make
- FORD
- Model
- F-250
- Model Year
- 2019
- Component
- SUSPENSION:FRONT
- Incident Date
- Sep 6, 2021
- Date Received
- Sep 7, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION:FRONT
Owner Narrative
Hi on September 06, 2021 at around 10:00am i was driving west on Freeway 10, I was with my family (wife and two kids 5 and 2 year old) on the carpool lane of a very busy freeway in San Gabriel valley. And when my truck started going over 60 mph it started violently shaking. My family and me held tight to the truck, I held on to the steering wheel as hard as I could while I slowly decreased the speed. I was able to bring the speed down to 30mph but the shaking would not stop. I slowly merged across the lanes and came a complete stop on the side of the freeway. I got out of the truck and inspected the outside to see if anything visible broke. After I checked the outside and got back and checked the screen but no messages were given for any sort of malfunction. i tried driving the truck again but at low speed 50mph and the issue did not occurred again, I'm afraid to drive 65 to 70 mph on this truck again and my wife was terrified, saying she could of not imagine what would of happened if she was the one driving at the time of the incident. on September 7, 2021 i took my truck for inspection at Bob Wondries Ford located at 400 S. Atlantic Blvd, Alhambra CA 91801 (626-246-3591), they should have a report for me in about two days.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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