Complaint 1760969
2012 CHEVROLET IMPALA • ELECTRICAL SYSTEM • incident Oct 17, 2019
- Complaint ID
- 1760969
- Make
- CHEVROLET
- Model
- IMPALA
- Model Year
- 2012
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Oct 17, 2019
- Date Received
- Aug 2, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The contact owns a 2012 Chevrolet Impala. The contact stated that two days after purchasing the vehicle and driving at an undisclosed speed, he heard an abnormal clicking sound coming from the dashboard. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the sounds were coming from the heater actuator and it could lead to an air conditioner failure. The contact stated that the vehicle was not repaired and the failure persisted. The manufacturer was made aware of the failure and informed the contact that assistance would not be provided since the vehicle was out of warranty. The approximate failure mileage was 100,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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