Complaint 1754213

Complaint Summary

AIR BAGS

Owner Narrative

I noticed a vertical straight line/crack in the dashboard of my 2008 Acura TL located on the passenger side, which is directly in the area of the air bag system. Oddly enough it seemed to appear literally overnight. I’ve noticed the crack seems to expand when in cooler temperatures, however the crack appears to fuse back together when the temperature is warmer and/or hot outside, which is concerning in itself. My vehicle has been stored in a garage since it’s purchase and when not in use a sunshade is used to protect the dash when exposed outside. I am very concerned that there may be a bigger problem with the air bag system that may result in the air bags being inadvertently deployed resulting in an accident, injury or even greater death. Internet searches reveal this a common problem among individuals similarly situated with the same make and model, and Acura is apparently aware. My vehicle is regularly serviced and maintained at the Acura Dealership in Memphis. I have reached out to the dealership regarding this issue, however I have not heard back from them regarding a possible resolution. I believe this issue warrants some type of safety recall before someone or their loved ones become seriously injured.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.