Complaint 1748474

2012 DODGE RAM 2500 • STEERING • incident May 18, 2021

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1748474
Make
DODGE
Model
RAM 2500
Model Year
2012
Component
STEERING
Incident Date
May 18, 2021
Date Received
May 21, 2021
Data As Of
Jul 1, 2026

Complaint Summary

STEERING

Owner Narrative

The contact owns a 2012 Ram 2500. The contact stated that after making the third right turn while driving approximately 3 -5 MPH, the steering linkage fractured and the vehicle loss steering functionality. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the drag link and the steering system needed to be replaced. The drag link was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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