Complaint 1738840
2012 FORD EXPEDITION • POWER TRAIN • incident Apr 5, 2021
- Complaint ID
- 1738840
- Make
- FORD
- Model
- EXPEDITION
- Model Year
- 2012
- Component
- POWER TRAIN
- Incident Date
- Apr 5, 2021
- Date Received
- Apr 5, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED TO FIRST GEAR CAUSING THE VEHICLE TO ABRUPTLY SLOW. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, THE CONTACT WAS REFERRED TO AN AUTHORIZED FORD DEALER FOR ASSISTANCE WITH AN UNKNOWN RECALL. DON MYER FORD, INC. (2010 N LINCOLN ST, GREENSBURG, IN 47240) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE MILEAGE FOR A RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 163,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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