Complaint 1733038

Complaint Summary

WHEELS

Owner Narrative

3/11/2021, TOOK TRANSIT TO DEALER ON MARCH 9, 2021,,, FOR HUMMING COMING FROM RADIO WHEN TURNED ON, FOR RECALL ON DRIVE SHAFT COUPLING. AND ADDITIONAL NOISE WHEN DRIVING ON EXPRESSWAY OVER 60 MPH PLUS... GOES AWAY WHEN LETTING OFF THE ACCELERATOR AND EXITING EXPRESSWAY. DEALER HAD VEHICLE SINCE 3/9/2021. TOLD ME TODAY THEY FIXED THE DRIVE SHAFT COUPLING, THEN THEY CAME UP WITH ISSUE ON FRONT TIRES AND HAD TO ROTATE THEM.. ONLY 24K ON VEHICLE SINCE NEW... NOW NEW ISSUE ABOUT SOME SORT OF RATTLE WITH THE FRONT END... ETC..AND THAT CAR PULLS TO RIGHT? AND THAT THEY CANNOT FIX PROBLEM AS OF TODAY,,, WORKING WITH FORD,, LOOKS LIIKE THEY WANT TO KEEP VEHICLE....UNTIL ?? FIXED??? ACCORDING TO GOOGLE,,, LOOKING UP FRONT END PROBLEMS WITH 2016 / 250 FORD TRANSIT CARGO VAN... LOTS OF ISSUES THERE FROM OTHER TRANSIT OWNERS. SAME ISSUE.. POSSIBLE ISSUE RELATED TO SAME FRONT END PROBLEMS... WHEN FORD SHIPS THE TRANSIT TO DEALERS,,,ASSUME THAT VEHICLE IS BEING TIED DOWM TO DELIVERY CARRIER FLAT BED AUTO CARRIER,,, IN NOSE DOWN POSITION AND WITH EXTREAM TIE DOWNS... THAT WHEN THE CARRIER HIS THE HIGHWAY, AND THE VEHICLES START BOUNCING, AND ALL THE WEIGHT IS ON THE FRONT END... CAUSING ALL THIS DAMAGE... FRONT END ALIGNMENT CANNOT FIX IT... SOME ARE SAYING THAT THE ** SUBFRAME** IS BENT OUT OF ALIGNMENT.... LOOKS LIKE POSSIBLE LIMINE TIME??? TIME TO RECALL ALL TRANSIT'S AGAIN FOR THIS ISSUE. ALSO LIKE TO BRING TO YOUR ATTENTION ABOUT THE EXHAUST TAIL PIPE COMES OUT SHORT FROM THE END OF THE BUMPER ( SEVERAL FEET,,,) AND SHOULD COME ALL THE WAY TO THE END OF THE VEHICLE AND OR TO AREA BEHIND THE REAR WHEEL AND EVEN WITH THE SIDE OF THE VEHICLE TO KEEP EXHAUST FUMES AWAY FROM GETTING INSIDE THE VEHICLE....

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.