Complaint 1709237

2012 FORD TAURUS • ELECTRICAL SYSTEM • incident Aug 20, 2020

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1709237
Make
FORD
Model
TAURUS
Model Year
2012
Component
ELECTRICAL SYSTEM
Incident Date
Aug 20, 2020
Date Received
Nov 27, 2020
Data As Of
Jul 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

2012 FORD TAURUS. WHEN YOU FIRST START THE CAR WHILE ITS STATIONARY, THE FCIM (FRONT CONTROL INTERFACE MODULE) MALFUNCTIONED WHICH CAUSED THE DEFROST TO HAVE ELECTRICAL ISSUES. AND THE RADIO DOES NOT WORK.DEALER STATED THAT THE DEFROSTER MALFUNCTIONED AND BLEW HOT AIR AT 90 DEGREES. THE VEHICLE WAS DIAGNOSED AS NEEDING THE FCIM I WAS NEVER GIVING A PRICE FOR THAT PART EITHER AND SPENT 250 DOLLARS ON A POSSABLE IDEA OF WHAT COULD BE WRONG. I NEED TO GET THIS FIXED IT MY WIFE CAR AND SHE DRIVE MY SPECIAL NEEDS DAUGHTER AROUND IN THIS. AND THERE ARE OVER 5000 LETTERS LIKE THIS ALL OVER THE INTERNET IT SEEMS TO BE A FLAW IN THAT FCIM MODULE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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