Complaint 1694828
2016 FORD C-MAX • AIR BAGS • incident Sep 20, 2020
Complaint Summary
AIR BAGS
Owner Narrative
THE PASSENGER-SIDE BOTTOM CORNER OF THE WINDSHIELD HAS BECOME UNGLUED. A GLASS REPAIR SHOP INFORMED US THAT THE FRONT PASSENGER AIR BAD DEPLOYS OFF OF THE WINDSHIELD. IN THE EVENT OF AN ACCIDENT, THE PASSENGER SIDE FRONT AIR BAG MAY NOT FUNCTION PROPERLY, RESULTING IN INCREASED RISK OF INJURY TO THE FRONT SEAT PASSENGER. WE NOTICED THE RIGHT BOTTOM CORNER OF THE WINDSHIELD LIFTING UP WHEN WE WERE CLEANING THE WINDSHIELD FROM THE INSIDE. THE VEHICLE IS BEING TAKEN TO FORD FOR A DIAGNOSTIC EVALUATION, BUT ALL WARRANTIES HAVE EXPIRED.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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