Complaint 1689577

Complaint Summary

STRUCTURE:BODY

Owner Narrative

VEHICLE HAS PREMATURE EXCESSIVE RUST OF THE FRAME AND ASSOCIATED COMPONENTS AND SHOULD HAVE BEEN INCLUDED IN THE SAME RECALL MY 05 SEQUOIA (AS WELL AS TACOMAS AND TUNDRAS) OF THE SAME ERA SINCE ALL WERE MANUFACTURED WITH THE SAME PROCESS THAT LACKED ADEQUATE APPLICATION OF RUST PROTECTION/COATING. MANY OTHERS ON HERE AS WELL AS ONLINE ON OTHER SITES ALSO ARE REPORTING THIS GENERATION OF 4RUNNER TO HAVE RUSTING. I HAVE RUSTED MOTOR MOUNTS THAT CAUSE MOTOR VIBRATION, RUSTED BRACKETS HOLDING MY GAS TANK TO THE FRAME, I HAVE HAD TO REPLACE ALL TRANSMISSION LINES DUE TO RUST THAT LEFT ME STRANDED WHILE MOVING ACROSS THE COUNTRY. I HAVE HAD TO DO REPLACE SEVERAL RUSTED PARTS LIKE CV AXELS, WHEEL BARRINGS, AND POSSIBLY RUSTED STEERING BOX LEAK/RACK AND PINION (CONFLICTING INFO FROM2 MECHANICS SO UNDETERMINED). I PURCHASED THIS IN 2014 AND JUST PAID IT OFF AND NEED HELP AS IT SHOULD HAVE LASTED ME MORE THAN 7 YRS AND SHOULD NOT HAVE HAD THIS KIND OF RUST IN YRS 7-11 AFTER BEING MADE! IT HAS LOW MILES AND SHOULD HAVE LASTED MANY YEARS TO COME. EVERYTHING ELSE IS IN EXCELLENT CONDITION BUT THIS FRAME ISSUE THEY EXCLUDED THIS MODEL FROM NEEDS TO BE EXTENDED FOR 4RUNNERS IN THE SAME GENERATIONS OF THE RECALL MENTIONED ABOVE. THIS IS LEAVING MANY DRIVERS WHO PAID THE EXTRA PRICETAG TO HAVE A TOYOTA LEFT WITH A FINACIAL LOSS OF PURCHASE AS WELL AS LOSS OF USE OF A VEHICLE. PLEASE LOOK AT ALL THE COMPLAINTS. SOME ARE MISLABELED ON THIS SITE BUT DESCRIPTIONS SHOW IT IS A FRAME ISSUE THAT CAUSES MANY SECONDARY ISSUES/RELATED REPAIRS. I HAVE TAKEN EXCELLENT CARE OF THIS VEHICLE AND JUST OUT A LOT MORE MONEY INTO IT AT THE DEALERSHIP WITH REPAIRS SINCE NO ONE SAID IT WAS RUSTED LIKE THIS. AFTER MOVING, I HAVE HAD 3 NON-DEALERSHIP MECHANICS TELL ME IT IS BAD. PLEASE CONTACT ME WITH AN UPDATE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.