Complaint 1683841
2019 FORD TRANSIT • UNKNOWN OR OTHER • incident Aug 11, 2020
- Complaint ID
- 1683841
- Make
- FORD
- Model
- TRANSIT
- Model Year
- 2019
- Component
- UNKNOWN OR OTHER
- Incident Date
- Aug 11, 2020
- Date Received
- Aug 11, 2020
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
MULTIPLE PROMISES FROM FORD ALVI TX TO SUPPLY A MANUAL FOR MY BRAND NEW 2019 VAN WITHOUT SUCCESS AS WELL AS DOCUMENTING THAT THE VAN HAD ONLY 100 MILES ON IT WHEN IT ACTUALLY HAD 400 MILES ON IT P. AFTER THIS WAS MENTIONED TO THE SALES PERSON THE PAPERWORK WAS NOT UPDATED I AM A FEMALE GOING TO BE TRAVELING IN THIS VAN AND WITH THE PERFORMANCE HISTORY OF JUST GETTING A MANUAL MAKES ME UNCOMFORTABLE NOT KNOWING IF SOMETHING GOES WRONG WITH THE VAN THAT I WILL HAVE ADEQUATE RESPONSES FROM FORD.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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