Complaint 1682803
2015 RAM 1500 • POWER TRAIN • incident Jul 14, 2020
- Complaint ID
- 1682803
- Make
- RAM
- Model
- 1500
- Model Year
- 2015
- Component
- POWER TRAIN
- Incident Date
- Jul 14, 2020
- Date Received
- Aug 7, 2020
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
FOR OVER 2 YEARS PROBLEM OF NOISE (BEARINGS IN A GLASS JAR SOUND) HAS BEEN OCCURRING. TAKEN INTO 4 DEALERSHIPS WITH "WE CAN'T HEAR IT" - 8TH TIME OF BRINGING IT TO DEALERSHIPS ATTENTION AS OF THIS WEEK - ENGINE LOCKED UP & STOPPED IN A 6 LANE TRAFFIC 18 MOS AGO WITH BLOCK REPLACED - NOISE SITLL THERE, OPEN A TICKET WITH CHRYSLER 3 WKS AGO. TURBO CHANGED OUT (HOLE IN IT) NOISE STILL THERE, DROVE MY VEHICLE AND ONE ON THE LOT AND WAS TOLD NOISE IS JUST WHAT IT IS. MECHANIC COULD STILL HEAR IT BUT SERVICE MGR SAID NOTHING WRONG WITH TRUCK "DRIVE FOR 2 WKS AND BRING BACK IF NOT HAPPY. NOISE IS COMING FROM THE HALF SHAFT AT 2000/2400 RPMS VIBRATION IN WALLOWED OUR RING. WORRIED OF BEING STRANDED WITH FAMILY ON THE ROAD/SAFETY ISSUE. HISTORY IS UNDERVIN#. FIELDS CHRYSLER IN ASHEVILLE KEPT VEHICLE FOR 3 WKS. 2015 ON THEIR LOT THAT WAS TRADED IN BECAUSE OWNER WAS CONCERN W/SAFETY AND COULD NOT STAND THE NOISE ANY LONGER. NOISE NOT THERE WHEN PURCHASED NEW - STARTED END OF 2017. THIS IS ALSO WHEN I QUESTIONED ENGINE ISSUES AND HAD ENGINE LOCK UP 18 MOS AGO AFTER BEING IN AND OUT OF DEALERSHIPS. LUCKY TO BE ALIVE
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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