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Complaint 1681270

2011 DODGE RAM 2500 • FUEL/PROPULSION SYSTEM • incident Jul 22, 2020

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1681270
Make
DODGE
Model
RAM 2500
Model Year
2011
Component
FUEL/PROPULSION SYSTEM
Incident Date
Jul 22, 2020
Date Received
Aug 1, 2020
Data As Of
Jul 1, 2026

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

THERE ARE TWO ISSUES AT HAND HERE. ONE IS THE FUEL PUMP FUSE/RELAY. IT WENT OUT BUT CANT BE FIXED WITHOUT REPLACING THE ENTIRE FUSE BOX AS IT IS INTERNALLY WITHIN FUSE BOX. I DID A BYPASS AND REPLACED FUEL PUMP, BUT I STILL HAVE CODES RELATED TO FUEL SYSTEM HAVING A LEAK. WHEN THIS ISSUE HAPPENED, MY WIFE WAS LEFT STRANDED AS THE TRUCK WOULDN'T TURN ON. ALSO, ON A DIFFERENT NOTE, I NOTICED MY TRAILER BRAKE LIGHT COMING ON SAYING IT IS DISABLE AND FLASHES ON AND OFF AS I AM DRIVING. NOT SURE IF THIS IS RELATED TO THE ELECTRICAL ASPECT OF IT. THE OTHER WAS ON ENGINE. I HAVE A 2011 RAM 2500 5.7 4X4. IT STARTED WITH HAVING A CYLINDER 1 MISFIRE. I REPLACED SPARK PLUGS AND COILS. STILL HAD ISSUE AND AFTER SOME RESEARCH, I FOUND OUT THAT THE VALVE STEM/SPRING IN ENGINE HEAD BREAK AND CAUSE THE LIFTERS AND CAMSHAFT TO RUB AND RELEASE METAL SHAVINGS THROUGH OUT ENGINE. WHILE THIS WAS MESSED UP, I WOULD NOTICE THE TRUCK WOULD SHAKE VERY HARD AS I APPROACHED A CERTAIN SPEED LIMIT. I TOOK TRUCK TO DODGE DEALERSHIP TO VERIFY RESEARCH AND IT WAS CONFIRMED. I WAS TOLD I NEEDED A NEW ENGINE. SO I REPLACED ENGINE. TOTAL BILL WAS OVER 7500 FOR PARTS AND LABOR.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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Data sources & freshness

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FMCSA

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NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

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EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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