Complaint 1681100
2016 RAM 1500 • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) • incident Jul 22, 2020
- Complaint ID
- 1681100
- Make
- RAM
- Model
- 1500
- Model Year
- 2016
- Component
- ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
- Incident Date
- Jul 22, 2020
- Date Received
- Jul 31, 2020
- Data As Of
- Jul 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Owner Narrative
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 S LOOP W, HOUSTON, TX 77054), AND WAS DIAGNOSED THAT THE EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE EGR COOLER WAS REPLACED AND THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,700.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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