Complaint 1678262
2016 RAM 1500 • STEERING • incident Jul 12, 2020
Complaint Summary
STEERING
Owner Narrative
TRUCK HAS ELECTRIC POWER STEERING. WAS IN A PARKING LOT AND STARTED THE TRUCK BUT THE STEERING WAS LOCKED. COULD NOT GET IT TO UNLOCK AND HAD TOWED TO NEAREST DODGE DEALER. THEY ARE SAYING IT IS THE RACK AND PINION THAT IS BAD AND NEEDS REPLACED. TRUCK ONLY HAS 23000 MILES ON IT AND IS CURRENTLY OWNED BY A SINGLE MOM WHO ONLY USES IT TO TAKE HER KIDS TO SCHOOL, GO TO WORK 3 DAYS A WEEK AND ERRANDS AROUND SMALL TOWN. USUALLY DRIVES MAXIMUM OF 50-75 MILES OR LESS PER WEEK.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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