Complaint 1670482
2014 RAM 5500 • STEERING • incident Jun 17, 2020
Complaint Summary
STEERING
Owner Narrative
TL* THE CONTACT OWNS A 2014 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE TIE ROD END FRACTURED WITHOUT WARNING. LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE PART TO REPAIR THE VEHICLE WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS NOT AVAILABLE.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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