Complaint 1665265

Complaint Summary

EXTERIOR LIGHTING

Owner Narrative

2005 ACURA TL- PARKED WINTERS, GARAGED, BABIED AND ALL SERVICE COMPLETED AT THE ACURA DEALERSHIPS. CAR HAS 141,000 ON IT AND WAS NEAR 50,000 WHEN PURCHASED (ASPEC PACKAGE ETC). CAR HAS DEVELOPED CRACKS IN THE DASHBOARD FROM THE WINDSHIELD TO THE INSTRUMENT PANEL, ACROSS THE CENTER SPEAKER AND NOW DIRECTLY ON THE INDENTATION WHERE THE AIRBAG IS LOCATED ON THE PASSENGER SIDE. REACHED OUT TO ACURA FOR ASSISTANCE ((ATTACHED)) AND THEY SAID THE CAR IS TOO OLD AND OUTSIDE WARRANTY TO HELP ME. IRREGARDLESS OF THE FACT I HAVE ALWAYS TAKEN IT TO ACURA AND ONE LOOK AT THE CARS EXTERIOR AND INTERIOR *PAINT AND LEATHER INTERIOR* SHOWS THAT THIS CAR HAS BEEN SPOILED. THE DASHBOARD IS A KNOWN ISSUE FOR THIS GENERATION AND EVEN MADE THE NEWS FROM COMPLAINTS. I AM NOW CONCERNED THAT THE AIRBAG WILL NOT WORK PROPERLY OR CAUSE HARM DUE TO THE STRUCTURAL INTEGRITY OF THE DASHBOARD BEING ALTERED DUE TO SHODDY CRAFTSMANSHIP THAT IS NOT BEING BACKED UP BY ACURA. I HAVE ALSO RAISED CONCERN THAT THE HEADLIGHT ASSEMBLY ARE BOTH CRACKING AND DISCOLORED. I HAVE HAD THEM PROFESSIONALLY *REFURBISHED* BUT THE DEALERSHIP SAID THAT THEY NEED TO BE REPLACED AS THEY TOO ARE A SAFETY ISSUE NOT ALLOWING PROPER LIGHT TO BE ILLUMINATED ON THE HIGHWAY DUE TO MANUFACTURE DEFECT- AGAIN -- CAR PARKED WINTERS, JUST LOOK AT THE PAINT AND QUALITY OF THE CAR THAT IS 15 YEARS OLD.*DT*JB *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.