Complaint 1664187
2015 GMC SIERRA 3500 • STEERING • incident May 18, 2020
- Complaint ID
- 1664187
- Make
- GMC
- Model
- SIERRA 3500
- Model Year
- 2015
- Component
- STEERING
- Incident Date
- May 18, 2020
- Date Received
- May 20, 2020
- Data As Of
- Jul 1, 2026
Complaint Summary
STEERING
Owner Narrative
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 20-30 MPH AND HAULING A TRAILER, THE DRIVER ENTERED THE HIGHWAY, MADE A RIGHT TURN AND THE VEHICLE LOSS OF POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO CAVENDER BUICK GMC WEST (7400 TX-1604 LOOP, SAN ANTONIO, TX 78254) TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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