Complaint 1663553
2014 DODGE JOURNEY • AIR BAGS • incident May 16, 2020
Complaint Summary
AIR BAGS
Owner Narrative
I WAS DRIVING WITH MY CHILDREN IN THE CAR AND OUT OF NO WHERE MY PASSENGER HEADREST DEPLOYED WITHOUT A CAR CRASH. THIS SCARED ME SO BAD. IF MY DRIVER SIDE WOULD'VE DEPLOYED I COULD'VE GOT INTO A SERIOUS WRECK. I ASK THE DEALER WHERE I GOT MY CAR IF THEY COULD REPLACE THEM OR FIX THEM THEY TOLD ME NO IT WAS MY RESPONSIBILITY. I MEAN CAN YOU BELIEVE THIS?
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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