Complaint 1654619
2018 JEEP CHEROKEE • POWER TRAIN • incident Oct 15, 2019
- Complaint ID
- 1654619
- Make
- JEEP
- Model
- CHEROKEE
- Model Year
- 2018
- Component
- POWER TRAIN
- Incident Date
- Oct 15, 2019
- Date Received
- Mar 16, 2020
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL THE GEARS ON THE SHIFTER ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO RED RIVER DODGE CHRYSLER JEEP LOCATED AT (1060 HEBER SPRING RD, HEBER SPRINGS, AR 72543) WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE GEAR SHIFTER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO RED RIVER DODGE CHRYSLER JEEP WHERE THE CONTACT WAS UNAWARE OF WHAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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