Complaint 1653337
2018 CHEVROLET EQUINOX • POWER TRAIN • incident Feb 4, 2020
- Complaint ID
- 1653337
- Make
- CHEVROLET
- Model
- EQUINOX
- Model Year
- 2018
- Component
- POWER TRAIN
- Incident Date
- Feb 4, 2020
- Date Received
- Mar 10, 2020
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
I HAD STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN DEPRESSED ACCELERATOR. THE CAR MOVED FORWARD BUT DID NOT PROCESS THROUGH THE GEARS STAYING IN FIRST GEAR ONLY. PULLED OVER AND PUT THE VEHICLE IN PARK AND THEN IT WORKED FINE. A FEW DAYS LATER I WAS STOPPED AT A STOP SIGN MAKING A LEFT TURN ACROSS A BUSY HIGHWAY. WENT TO ACCELERATE AND THE VEHICLE DID NOT RESPOND. IT WAS AS IF INSTEAD OF SHIFTING INTO 1ST GEAR IT SOMEHOW SHIFTED INTO 3RD WHICH LEFT ME WITH NO ACCELERATION AS I PULLED OUT TO MAKE A LEFT ACROSS TRAFFIC. I IMMEDIATELY TO THE VEHICLE TO THE DEALER ON 2/4/2020 BUT DEALER SERVICE GARAGE DID NOT FIND ANY PROBLEM. FILED A CLAIM #9-5847192733 WITH THE MANUFACTURER BUT THEY SAID THAT IF THE DEALER COULD NOT FIND ANYTHING THEN THERE WAS NOTHING THEY COULD DO. I REVIEWED WITH THEM THE DEALER STATED THAT THEY COULD ONLY PERFORM THE WORK THE MANUFACTURED ALLOWED THEM TO WHICH WAS TO CHECK THE BATTERY CABLES TO MAKE SURE THEY WERE TIGHT.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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