Complaint 1648934
2011 VOLVO XC90 • UNKNOWN OR OTHER • incident Jul 8, 2018
- Complaint ID
- 1648934
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2011
- Component
- UNKNOWN OR OTHER
- Incident Date
- Jul 8, 2018
- Date Received
- Feb 24, 2020
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
THE BUILT-IN CHILD SAFETY SEAT IN THE MIDDLE CRACKED AFTER THE FIRST TIME I OPENED IT SO I CAN'T PUT IT BACK DOWN AND DON'T KNOW IF IT AFFECTS THE CHILD AIRBAG. I ASKED VOLVO ABOUT IT AND THEY TOLD ME IT WOULD BE $500 JUST TO SIMPLY LOOK AT IT BEFORE DECIDING WHETHER TO FIX IT OR IF COVERED BY THE WARRANTY. THIS ISN'T SAFE AND I NOW HAVE A CHILD SEAT I CAN'T USE AND A SEAT I CAN'T PUT DOWN. THIS ISN'T THE FIRST OF COMPLAINTS I HAVE SEEN ABOUT THIS AND AM WORRIED ABOUT THE SAFETY OF MY CHILDREN AKA SONS. MY VIN IS: [XXX] AND IT'S A 2011 VOLVO XC90. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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