Complaint 1648833
2017 GMC SIERRA • SERVICE BRAKES • incident Feb 10, 2020
- Complaint ID
- 1648833
- Make
- GMC
- Model
- SIERRA
- Model Year
- 2017
- Component
- SERVICE BRAKES
- Incident Date
- Feb 10, 2020
- Date Received
- Feb 23, 2020
- Data As Of
- Apr 27, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
MY 2017 GMC SIERRA DENALI HAD ALREADY BEEN THE SUBJECT OF THE RECALL RELATING TO THE BRAKE ISSUE. SHORTLY AFTER THEY PERFORMED THIS RECALL WORK THE BRAKES BEGAN FAILING AT LOW SPEED. WHEN DRIVING BELOW 5 MPH, THE PEDAL WHICH SUDDENLY FALL AND THE ABS WOULD TRIGGER. DURING THIS TIME, THE CAR WOULD CONTINUE MOVING WITH THE ABS FULLY VIBRATING. THANKFULLY, MY TRAILER HITCH ABSORB THE REAR IMPACT AGAINST A WALL. THE PROBLEM CONTINUED. I THEN TOOK THE TRUCK IN FOR SERVICE AND THEY REPORTED THAT THERE HAS BEEN A SIGNIFICANT FAILURE RATE OF THE VACUUM ASSIST. THE DEALER REPLACE THE VACUUM PUMP AND VACUUM LINES. I'M EXTREMELY CONCERNED THAT THIS WOULD HAPPEN TO SOMEONE ELSE NEAR AN INTERSECTION, NOT JUST SLOWLY BACKING INTO PARKING SPACES. I HAVE CONTACTED GMC BY EMAIL BUT STILL HAVE RECEIVED NO RESPONSE OR ACKNOWLEDGMENT OF MY COMMUNICATIONS.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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