Complaint 1648353
2011 DODGE JOURNEY • ELECTRICAL SYSTEM • incident Dec 2, 2019
- Complaint ID
- 1648353
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2011
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Dec 2, 2019
- Date Received
- Feb 21, 2020
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE CONSISTENTLY FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST OF THE ELECTRICAL SYSTEMS WAS PERFORMED WITH NO FAILURE DETECTED. THE INDEPENDENT MECHANIC WAS ABLE TO START THE VEHICLE. THE CONTACT STATED THAT AN ONLINE SEARCH RESULT SHOWED A POSSIBLE CAUSE BEING RELATED TO THE VEHICLE SECURITY SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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