Complaint 1648282

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

I HAVE 2 ON GOING ISSUES WITH MY 2011 RAM 1500 OUTDOORSMAN 5.7 4X4 WITH RAM BOX. FIRST ISSUES: SHIFTIER DOESN'T LOCK AND SLIDE OUT OF GEAR OR PARK WITH OR WITHOUT KEY IN IGNITION. WHEN IN GEAR AND RUNNING AND READY TO PARK VEHICLE IT DOESN'T SEEM TO GO IN PARK MOST TIMES WHICH THEN CAN'T BE SHUTOFF OR KEY CAN NOT COME OUT OF IGNITION. THIS SEEMS LIKE AN ONGOING PROBLEM FOR OTHER RAM TRUCKS ON FORUM SITES AND REVIEWS OF THESE TRUCKS. WHAT SHOULD I DO? WHY ISN'T THIS TRUCKS VIN HAVE A RECALL ON THIS? SECOND ISSUES: I AM HAVING PROBLEMS WITH THE BUILT IN POWER TO THE INTEGRATED MODULE FUSE BOX THAT POWERS THE FUEL PUMP. THIS KEEPS EITHER KILLING MY BATTERY OR MAKING MY TRUCK STALL WHILE I'M DRIVING. THIS HAS CAUSED SOME SCARY SITUATIONS. WE TRACED THE DRAW OF POWER PACK TO THE FUSE BOX'S BUILT IN RELAY WHICH IS SOLDIER TO THE BOTTOM OF THE FUSE BOX AND THERE ISN'T ONE THAT CAN BE REPLACED. THE ONLY OPTION IS TO REPLACE THE WHOLE UNIT FOR OVER $1,000+ NOT INCLUDING DEALER MECHANIC COSTS. THE BATTERY WAS REPLACED 2 TIMES AND MULTIPLE VISITS TO MECHANIC TO CHECK, CHARGE BATTERY AND ALTERNATOR. AFTER MY MECHANIC AND MYSELF RESEARCHED THIS TO IS A MASS PROBLEM ON THE INTERNET AND FORUMS AND EITHER A PURPOSEFUL DESIGN FLAW OR NEVERTHELESS A POOR AND UNSAFE ONE WITH THESE TRUCKS. THIS CAUSES 2 ISSUES WITH MY TRUCK AND KEPT ME FREEZING IN THE COLD ON NUMEROUS OCCASIONS AND STALLED MULTIPLE TIMES ON ROADS AND HIGHWAY STRAIGHTAWAYS AND WHILE TURNING AFFECTING POWER STEERING LOSS WHEN DRIVING? WHAT SHOULD I DO? WHY ISN'T THIS TRUCKS VIN HAVE A RECALL ON THIS? HOW COME BIG BUSINESS CAN NOT BE HELD ACCOUNTABLE FOR THEIR MASS PRODUCTION OF FAULTY DANGEROUS PARTS THAT HEY ARE DESIGNING AND USING IN THE TRUCKS THEY BUILD. WHERE THERE BE A RECALL OF THE ISSUES MENTIONED ABOVE? THANK YOU!

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.