Complaint 1643590
2017 GMC SIERRA • SERVICE BRAKES • incident Jan 28, 2020
- Complaint ID
- 1643590
- Make
- GMC
- Model
- SIERRA
- Model Year
- 2017
- Component
- SERVICE BRAKES
- Incident Date
- Jan 28, 2020
- Date Received
- Feb 4, 2020
- Data As Of
- Apr 27, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
MY BRAKES ARE NOT WORKING TO ITS FULL POTENTIAL. I BELIEVE MY VACUUM PUMP IS GOING BACK ON MY TRUCK. I NOTICED LAST WEEK THAT I WAS DRIVING OUT OF A PARKING LOT AND COMING TO A STOP SIGN AND I PRESSED MY BRAKES AND IT WAS NOT WORKING PROPERLY. I HAD TO RELEASE THE BRAKE AND SLAM ON THE BRAKES AGAIN ALMOST CAUSING A ACCIDENT WITH INCOMING TRAFFIC. I CALLED ALL MY LOCAL DEALERSHIPS AND STATED THAT THERE WAS NO RECALL ON THIS JUST YET FOR MY TRUCK, BUT THERE IS A RECALL ON THE VACUUM PUMP. THEY STATED THEY ALREADY DID THE SOFTWARE UPDATE TO MY TRUCK BACK IN SEPTEMBER 2019. MY TRUCK WAS GOING MAYBE 10 MPH TO A STOP SIGN AND I APPLIED MY BRAKES ONCE AND WAS NOT COMPLETELY STOPPING, SO I TOOK MY FOOT OFF THE BRAKE PEDAL, AND IT GOT WORSE AND I HAD THE BRAKES PRESSED ALL THE WAY DOWN TO THE FLOOR. THIS IS NOT SAFE! THIS IS MY DAILY DRIVER AND I DROP MY KIDS OFF TO SCHOOL EVERY DAY AND ITS NOT A GOOD FEELING KNOWING MY BRAKES CAN GO OUT AT ANY TIME!
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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