Complaint 1642389
2017 GMC SIERRA • POWER TRAIN • incident Dec 28, 2019
- Complaint ID
- 1642389
- Make
- GMC
- Model
- SIERRA
- Model Year
- 2017
- Component
- POWER TRAIN
- Incident Date
- Dec 28, 2019
- Date Received
- Jan 30, 2020
- Data As Of
- Apr 27, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THEIR WAS SUDDEN LOSS OF MOTIVE POWER AND THE GEARS DISENGAGED. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED VEHICLE AND THE CHECK ENGINE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TOWED TO (DUBLIN CHEVROLET GMC BUICK, 2042 VETERANS BLVD, DUBLIN, GA 31021 (478-246-4916) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHOWED EVIDENCE OF LARGE AMOUNTS OF METAL SHAVINGS FROM THE TORQUE CONVERTER. THE OIL PAN ALSO SHOWED EVIDENCE BURNT METAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 61,719.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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