Complaint 1641149

Complaint Summary

SUSPENSION

Owner Narrative

ON OCTOBER 23 2019, I RETAINED MAVIS DISCOUNT TIRE TO INSPECT MY NEW YORK STATE REGISTERED 2003 FORD TAURUS. MAVIS DISCOUNT TIRE PASSED THE VEHICLE, DETERMINING THE VEHICLES CONDITION COMPLIED WITH NY STATE SAFETY STANDARD OF ROADWORTHINESS. 12/12/2019, AFTER REPAIRING THE TRANSMISSION AT GORILLA AUTO WORKS, I WAS INFORMED OF A SERIOUS STRUCTURAL SITUATION, CONTROL ARM ASSEMBLY "SEVERELY DETERIORATED". ON JANUARY 20TH 2020, I AGAIN REFERRED THE VEHICLE TO CASKINETE FORD CARTHAGE NEW YORK FOR FURTHER EVALUATION, AT FORD MOTOR COMPANY STANDARDS, AS WAS INFORMED, THAT THE CONTROL ARM ASSEMBLY WAS NOT REPAIRABLE, AT THE PRESENT CONDITION, DID NOT MEET NEW YORK STATE OR FEDERAL SAFETY STANDARDS, CONTRARY TO THE ORIGINAL STATUS, AND INSPECTION , ISSUED 10/23/2019 MAVIS DISCOUNT TIRE ARSENAL ST. WATERTOWN NEW YORK. FURTHER EVALUATIONS, STUDY REVEALED, THAT FAILURE OF THIS CONDITION, UNDERWAY, AT US INTERSTATE AVERAGE SPEED OF TRAFFIC, POTENTIALLY CATASTROPHIC INCIDENT WOULD RESULT, EMINENT RISK OF LOSS OF LIFE. PER US AGENCY STANDARDS, I HAVE MADE ALL REASONABLE EFFORTS TO RESOLVE THIS COMPLAINT WITH RELEVANT STATE AGENCIES, DMV. ETC. ADDITIONAL EFFORTS INCLUDED RELEVANT NEW YORK STATE POLITICAL REPRESENTATIVES, TO INCLUDE NEW YORK STATE SENATE. *PLEASE NOTE THE, POSSIBLY INTENTIONAL OMISSION BY MAVIS STAFF, OF THE VEHICLES MILEAGE. OBTAINED BY OTHER RECORDS.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.