Complaint 1628299
2016 FORD C-MAX • POWER TRAIN • incident Dec 5, 2019
- Complaint ID
- 1628299
- Make
- FORD
- Model
- C-MAX
- Model Year
- 2016
- Component
- POWER TRAIN
- Incident Date
- Dec 5, 2019
- Date Received
- Dec 12, 2019
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
TL* THE CONTACT OWNS A 2016 FORD C-MAX. WHILE DRIVING APPROXIMATELY 15 MPH DOWNHILL, THE "STOP SAFELY NOW" AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND THE CONTACT CRUISED DOWN A HILL INTO A NEARBY PARKING LOT. THE VEHICLE WAS TOWED TO FORMULA FORD INC (LOCATED AT 265 RIVER ST, MONTPELLIER, VT 05601, 802-223-5201) WHO STATED THAT THE SOBD MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT WAS STILL AWAITING APPROVAL ON THE PART FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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