Complaint 1627614
2011 FORD EXPEDITION • STRUCTURE:BODY • incident Mar 1, 2019
- Complaint ID
- 1627614
- Make
- FORD
- Model
- EXPEDITION
- Model Year
- 2011
- Component
- STRUCTURE:BODY
- Incident Date
- Mar 1, 2019
- Date Received
- Dec 10, 2019
- Data As Of
- Jul 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
WINTER 2019, PASSENGER SIDE DOOR WOULD NOT STAY CLOSED. APPEARS TO ONLY HAPPEN WHEN TEMPERATURES ARE BELOW FREEZING. STARTED TO HAPPEN ON DRIVERS SIDE A DAY LATER. I'VE NOTICED WATER INSIDE ON THE SILL PLATE OF THE VEHICLE AFTER IT RAINS. I SUSPECT WATER IS MAKING IT'S WAY INTO THE DOOR. THE ISSUE HAS RETURNED. TRIED TO GET WARRANTY REPAIRS FROM ORIGINAL DEALERSHIP BUT HAS GONE UNANSWERED. APPEARS THIS IS A KNOW ISSUE AND REPAIRS ARE COVERED BY AN EXTENDED WARRANTY. WHICH I DID NOT GET. WORKING WITH BBB AND FORD CORPORATE ON THAT ISSUE. THE PASSENGER DOOR WAS NOT FIXED EITHER.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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