Complaint 1627481
2012 DODGE RAM 2500 • ELECTRICAL SYSTEM • incident Nov 23, 2019
- Complaint ID
- 1627481
- Make
- DODGE
- Model
- RAM 2500
- Model Year
- 2012
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Nov 23, 2019
- Date Received
- Dec 10, 2019
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
ON NOV 23 2019, WHILE I WAS DRIVING MY TRUCK IT SUDDENLY DIED. I PULLED OVER AND STARTED IT AGAIN. THIS HAPPENED 2 MORE TIMES THAT DAY ONCE ON THE HIGHWAY. SINCE THEN IT HAS WORKED INTERMITTENTLY WITH THE ISSUE HAPPENING WHILE IN MOTION AND ALSO WHILE STATIONARY. I DID SOME RESEARCH AND FOUND OUT THAT I'M NOT ALONE WITH THIS ISSUE. I HAVE READ SEVERAL FORUMS WITH A LOT OF OWNERS COMPLAINING ABOUT THE IGNITION MODULE, WIN. CLEARLY THIS ISN'T A COUPLE ISOLATED INCIDENTS AND NEEDS TO BE ADDRESSED BY RAM. I WOULD FIND IT HARD TO BELIEVE THAT A TOTAL LOSS OF POWER DUE TO A FAULTY WIN THAT HAS BEEN RECOGNIZED AS AN ISSUE AND MODIFIED IN NEWER VEHICLES WOULDN'T BE A SAFETY RECALL. FROM WHAT I GATHER THIS PARTICULAR WIN IS ABLE TO GET DIRTY ON THE CIRCUIT BOARD THUS CAUSING A FAILURE IN THE CONNECTION AND RAM KNEW ABOUT THE PROBLEM.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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