Complaint 1620157
2009 FORD FLEX • POWER TRAIN • incident Nov 11, 2019
- Complaint ID
- 1620157
- Make
- FORD
- Model
- FLEX
- Model Year
- 2009
- Component
- POWER TRAIN
- Incident Date
- Nov 11, 2019
- Date Received
- Nov 12, 2019
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE KEY WAS IN THE IGNITION, THE ANTI-LOCK WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER STATED THAT THE SECURE LOCK SYSTEM NEEDED TO BE REPROGRAMMED BY THE DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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