Complaint 1590286

2007 RAM 3500 • STEERING • incident Jul 18, 2019

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1590286
Make
RAM
Model
3500
Model Year
2007
Component
STEERING
Incident Date
Jul 18, 2019
Date Received
Aug 1, 2019
Data As Of
Jul 1, 2026

Complaint Summary

STEERING

Owner Narrative

TL* THE CONTACT OWNS A 2006 (NA) RAM 3500. WHILE THE VEHICLE WAS MAKING A RIGHT TURN AT A TRAFFIC LIGHT, THE PASSENGER SIDE TIE ROD SNAPPED OUT OF THE SOCKET. AS A RESULT, THE VEHICLE LOST STEERING ABILITY. THE VEHICLE WAS TOWED TO BOULDER CHRYSLER DODGE RAM (3200 28TH ST, BOULDER, CO 80301, (303) 442-1687) AND THE FAILURE WAS CONFIRMED. THE DEALER REPLACED ALL OF THE STEERING COMPONENTS FOR $1,500. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 56,256.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.