Complaint 1590233
2018 VOLVO XC90 • SERVICE BRAKES • incident Jul 30, 2019
- Complaint ID
- 1590233
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2018
- Component
- SERVICE BRAKES
- Incident Date
- Jul 30, 2019
- Date Received
- Aug 1, 2019
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
WHEN DRIVING THE VEHICLE AT A SPEED OF 15-40 MPH, THE SUV IS ACTIVATING THE CRASH IMMINENT BRAKING "CITY CRASH AVOIDANCE" WITHOUT ANYTHING IN THE PATH OF THE VEHICLE. THIS ACTION IS LOCKING UP THE VEHICLE AND SEAT BELTS LOCK UP SQUEEZE MY WIFE UNEXPECTEDLY. DEALOR CANNOT FIND ANYTHING WRONG WHEN RUNNING DIAGNOSTICS AND WILL NOT REPLACE THE MODULES THAT CONTROL THIS FEATURE WITHOUT THEM SHOWING BAD. THIS HAS HAPPENDED ON THE SAME ROAD ON MULTIPLE OCCASIONS.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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