Complaint 1574484

2016 GMC SAVANA • ELECTRONIC STABILITY CONTROL (ESC) • incident Jun 4, 2019

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1574484
Make
GMC
Model
SAVANA
Model Year
2016
Incident Date
Jun 4, 2019
Date Received
Jun 13, 2019
Data As Of
Jul 1, 2026

Complaint Summary

ELECTRONIC STABILITY CONTROL (ESC)

Owner Narrative

TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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