Complaint 1556914
2010 MERCURY MILAN • STRUCTURE:BODY:DOOR • incident Nov 12, 2017
- Complaint ID
- 1556914
- Make
- MERCURY
- Model
- MILAN
- Model Year
- 2010
- Component
- STRUCTURE:BODY:DOOR
- Incident Date
- Nov 12, 2017
- Date Received
- Apr 10, 2019
- Data As Of
- Jul 1, 2026
Complaint Summary
STRUCTURE:BODY:DOOR
Owner Narrative
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER SIDE DOOR HANDLE CRACKED AND DID NOT LOCK THE DOOR. THE CONTACT CALLED HUNTERSVILLE FORD AT 704-875-6547 (LOCATED AT 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND WAS QUOTED A HIGH COST FOR THE REPAIR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE DOOR HANDLE WAS REPLACED AT AN AFFORDABLE COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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