TruckCodex

Complaint 1506792

2017 VOLVO XC90 • POWER TRAIN • incident Sep 18, 2018

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1506792
Make
VOLVO
Model
XC90
Model Year
2017
Component
POWER TRAIN
Incident Date
Sep 18, 2018
Date Received
Oct 15, 2018
Data As Of
Jul 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

ON 2018-09-17, THE VEHICLE, A 2017 VOLVO XC90 T8 HYBRID, REPORTED AN ERROR STATING "REDUCED PERFORMANCE" WITHIN THE INSTRUMENT GAUGE. THE VEHICLE CONTINUED TO DRIVE, WITHOUT THE HYBRID SYSTEM, ONLY WORKING ON THE GAS ENGINE. THE VEHICLE WAS DRIVEN APPROXIMATELY 3 MILES AFTER THE ERROR MESSAGE APPEARED. THE NEXT DAY, 2018-09-18, THE VEHICLE WAS STARTED, WITH THE SAME ERROR. AFTER DRIVING LESS THAN A QUARTER OF A MILE, THE VEHICLE ABRUPTLY HALTED IN THE MIDDLE OF AN INTERSECTION, AND THEN LIMITED THE VEHICLE SPEED TO 17 MILES PER HOUR. THE VEHICLE WAS RETURNED TO IT'S ORIGIN, UNABLE TO EXCEED THE 17 MPH RESTRICTION, AND A TOW TRUCK WAS CALLED IN. THE VEHICLE WAS AT THE NEAREST VOLVO DEALER FOR REPAIRS FOR 20 DAYS UNDERGOING REPAIRS. AS OF 2018-10-15, THE VEHICLE HAS BEGIN TO EXHIBIT A SIMILAR PROBLEM AS WAS ORIGINALLY REPORTED WITH 2 MONTHS OF VEHICLE PURCHASE IN SEPTEMBER, 2017, AND WHAT LED TO A MULTI-DAY REPAIR IN EARLY SEPTEMBER, 2018, PRIOR TO THIS INCIDENT OCCURRING IN MID SEPTEMBER, 2018.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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Data sources & freshness

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FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

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EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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