Complaint 1500404
2004 DODGE RAM 2500 • ELECTRICAL SYSTEM • incident Sep 3, 2018
- Complaint ID
- 1500404
- Make
- DODGE
- Model
- RAM 2500
- Model Year
- 2004
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Sep 3, 2018
- Date Received
- Sep 20, 2018
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK FOR THE DRIVER TO ENTER THE VEHICLE. THE ELECTRONIC REMOTE LOCK WAS NOT FUNCTIONING. THE CONTACT ATTEMPTED TO MANUALLY OPEN THE DOOR WITH THE KEY, BUT THE KEY FAILED TO TURN AND UNLOCK THE DOOR. IN ORDER TO ENTER THE VEHICLE, THE DRIVER HAD TO ENTER THROUGH THE REAR DOOR AND CLIMB OVER TO REACH THE FRONT DRIVER'S SEAT. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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